Payment Policy

LELA AMOUR GLOW (PTY) LTD operates this website https://lelaamour.co.za and is committed to

providing a safe and secure checkout experience. All payments are processed using

industry-standard security measures.

 

1. Secure Checkout (SSL Encryption)

https://lelaamour.co.za uses Secure Socket Layer (SSL) encryption technology to

provide a safe and secure shopping experience. SSL encrypts sensitive information,

including passwords and credit/debit card details, during online transactions.

You can verify our secure connection by looking for:

             The padlock icon in your browser
            “HTTPS” at the beginning of our website address

 

2. Payment Methods Accepted

We accept the following payment methods:



3. Currency

All prices on https://lelaamour.co.za are listed in South African Rand (ZAR).

 

4. Payment Security

We comply with standard payment security practices to protect customer payment data.

 

Important Note:

We do not store or have access to your full card number. After your purchase is completed, we onlyreceive order-related information such as billing details, shipping details, order summary, and limited payment confirmation information.

 

5. Payment Authorization & Order Confirmation

Once you place an order, payment may be authorized and you will receive an order

confirmation email.

If you do not receive an order confirmation email:

  • Please check your spam/junk folder

  • Contact us at customercare@lelaamour.co.za with the subject line: “Order Confirmation Not Received”

 

6. Fraud Prevention

To protect our customers and prevent fraud, we reserve the right to request additional

verification, such as:

Phone number confirmation
Billing/shipping address confirmation
Identity verification (in specific cases)

We may cancel or refuse any order if a transaction appears suspicious or violates our security checks.

 

7. Privacy Protection

We respect your privacy.

Your personal information will never be rented, sold, or shared with unauthorized third parties.

 

Please review our Privacy Policy to learn how your data is collected and used.

Customer Support

 

LELA AMOUR GLOW (PTY) LTD

Registered Business Name: LELA AMOUR GLOW (PTY) LTD

 

Registered Business Address:

 

25 Church Street ,Cape Town, Western Cape, 7700 South Africa

 

Business Hours:

Monday – Friday: 09:00 AM – 05:00 PM (SAST)

Saturday: 09:00 AM – 01:00 PM (SAST)

Sunday & Public Holidays: Closed

 

Business Days:

Monday – Friday (excluding South African public holidays)

Email: customercare@lelaamour.co.za

Phone : +27 72 963 9041